Robot Waiters & Soup Base Machines? – Impact of AI in Singapore

Who would have thought AI would be implemented at one of the largest hotpot favorites in Singapore while a couple of others have failed in its place? In comparison to Hawkee (Singapore‚Äôs first robotic concept restaurant) for example, hotpot as many others would concur, requires more work from the patron as compared to the chef. … Continue reading Robot Waiters & Soup Base Machines? – Impact of AI in Singapore

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“Building a good customer experience does not happen by accident. It happens by design.” This separates us from the majority players.

"Stop selling me something I do not need!" "Why are your charges quoted by one sales person drastically different from another sales person?" "Why do I feel so pressured to come aboard with your agency?" "I want a consultant, not a salesman. I want advisory services, not a seal-the-deal-and-forget-the-client type of service!" "Are my documents … Continue reading “Building a good customer experience does not happen by accident. It happens by design.” This separates us from the majority players.