There are more than 100 Singapore PR consultancy firms in the market. Their main business is to assist people who want to apply for Singapore Permanent Residency / Citizenship. Services vary from just applying for Singapore Permanent Residency / Citizenship to providing services to help migrate to other countries such as Canada (this is categorized as outbound migration).
Some agencies will just do the filling of documents for you and some will advise on strategies to enhance your chances for Singapore Permanent Residency/ Citizenship.
Given all these different options it is important for consumers to clearly understand what services they are looking for and which agency can provide them at a reasonable price while ensuring quality, reliability, and expertise. Services desired should be understood and classified as “must-have” and “good to have” as the price difference for the same could be huge.
A rule of thumb
This industry is currently not regulated so it is important to engage a Singapore PR consultancy firm, that delivers what it promises and serves your best interest. Here are some pointers or simple rules to identify a good Immigration Consulting agency.
#1 – Response time
How do you measure response time? Within 24-hours, within 3 working days? Response time is one of the parameters on how a service provider determines the quality of the service provided. Many people use response time as a metric to measure the service they received. In our opinion, in our line of business, response time is crucial. We respond to our client’s requests/inquiries on the same or following working day. We always put ourselves in our client’s shoes. Promptness of response also indicates the promptness in service provided later.
#2 – Google review
Be mindful while taking Google reviews at their face value. The number of customer reviews on Google has risen exponentially in recent years. Unfortunately, not all reviews are reliable. Many businesses entice clients or even people who are not clients into leaving good reviews. You can’t always trust what you see on the internet. Due diligence is always advocated.
#3 – Quality of the consultant
Hiring a good consultant is never easy. Not all immigration consultants from big, reputed immigration agencies are good. Neither does it mean that someone from a small agency, not charging a huge service fee is bad. So, how exactly does one determine which is a good immigration consultant? Read our article: Top 5 Mistakes People Make In Choosing An Immigration Consultant.
Some consultants may have a personal agenda and simply throw a sales pitch at you, they may over-promise and mislead you. Read our article here: Top 5 Singapore Immigration Agencies Lies (How to avoid these ‘House of Lies’? Integrity is something that cannot be measured. It is said that to give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.
The Immigration People holds integrity as one of its core values. We hold ourselves and our operations to high standards. When we hire consultants, we emphasize integrity and groom them to the high standards of our company. Our management believes strongly in doing the right thing. Having integrity means you are true to yourself and would do nothing that misrepresents, demeans, cheats the clients, or dishonors you or the company. To add on, we also focus on transparency, be it on price listing or service provided. .
Choose wisely when you are looking for a partner to work on your Singapore PR/ citizenship application. It is better to speak with more than one service provider and at the same time to research online to get a better idea, do some homework first. Prep yourself before meeting an immigration consultant, you will benefit more and be protected from fraudulent and unscrupulous elements.
Before you book an appointment to speak with our Immigration Consultant, do read our article: Complimentary Private Consultation Session – What to expect?.
Be smart when choosing a Singapore PR consultancy firm.